Physical Address
304 North Cardinal St.
Dorchester Center, MA 02124
Physical Address
304 North Cardinal St.
Dorchester Center, MA 02124
This portfolio showcases my recent technical communication and instructional design work and demonstrate my skills in designing, and implementing learning solutions.
I designed an online tutorial on cold calling techniques for salespeople. I started by designing a detailed storyboard, then used Articulate 360 Storyline and Powtoon, to develop the tutorial. The storyboards’s writing style was friendly and persuasive, with clear concise directives on how to be an effective and successful cold caller. Click here to see the completed storyboard. To read my reflection on creating this storyboard, click here.
This project required the editing and redesign of an instructions manual for a fountain. The manual detailed how to assemble, use and clean a solar-powered fountain.
The original instruction manual is verbose, its paragraphs and sentences often crammed together and unclear in meaning. I critiqued the manual’s wording and design, then edited and redesigned the manual using UX and Gestalt design principles. Here’s my critique. Compare the original design to my redesign.
This was my very first podcast. I decided to make a podcast on a topic that I have a lot of experience in – cold calling.
The writing style for the script is expository. It delivers factual information to listeners in a simple, clear, logical and concise way (Markel and Selber 2018; Pringle and O’Keefe 2009)
‘Audacity’ software was used to create the audio podcast. The finished MP3 file can be heard here. To read my reflection on creating this podcast, click here.
This is my second foray into developing a website. This new website is still under development, but was created using HTML, CSS and JavaScript for the site’s interface design. I intend to use this website to display my creative writing. I also attached my CV to it. To read my reflection on creating this website, click here.